After graduated from the college, I worked in a company doing a lot of business with dollar stores all over the world. The volume was good and the turnover was great, but I was not happy. From 2010 to 2013, when we discussed ‘new’ products during the meeting, the keywords were thinner, lighter and cheaper. Most items we were doing had no style, not taste or design, so I quit my job.
At the end of 2013, 3 team members and I set up the Grandview in a tiny office.
Different with other companies who do products from very low quality to all, we only focus on the basic, popular and real good quality range. Our sales taught new customers how to choose the products, pack them in a better way and market them. Our QA suggests customers not to buy some items because of unreasonable construction or potential defects. We care about the products just like customers do.
Our QC team kept doing a great job and our total defective rate is less than 0.47% from 2013 to 2015.
We moved office twice in 3 years. Employees from 3 to 16 and office were doubled and doubled again. We are still a tiny company now, but we are doing great and keep growing.
Jason | Managing Director
